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FAQs

What is VELEXEZONE?


VELEXEZONE is an online store offering high-quality, trendy, and reliable products at affordable prices with fast global shipping

How long does delivery take?


Delivery time depends on your location. Generally, orders are delivered within 7–15 business days

Do you offer order tracking?


Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment.

What is your return policy?


We offer a 14-day return window for unused and undamaged products. To start a return, contact our support team with your order detail

How can I contact customer support?


You can reach us anytime through our support email or the contact form on our website. We usually respond within 24 hours